Track Refund Status

Enter your purchase email to check your refund status.

Purchase Email *

Refund Status

✓

Refund In Progress

Your refund request is valid and being processed.

Email

Status

Valid - Processing

Processing Time

Up to 10 business days

Refund Method

Original payment method

Request Refund

By doing this, your purchase will be canceled and you will no longer be able to access the product.

Enter your transaction codes and email

Transaction Codes *

You can find these codes in the emails you received with product access details. Each code has two letters and some numbers. E.g., HP00000000000001 or HP00000000000001C1. Help finding this code.

Enter the email you received the purchase confirmation *

Request Refund

By doing this, your purchase will be canceled and you will no longer be able to access the product.

Did you experience any issues with the product(s)?

I haven't received product access data yet, but I'm interested in receiving it

I won't be able to take on the financial commitment

I received access data, but the files won't open

I requested a new password. I can't access the product with the provided password

I received access data, but the Producer isn't responding to my emails

The product quality didn't meet expectations

The product is incomplete

I won't be able to continue my studies

Duplicate purchase

Additional Comments (Optional)

You can add more details about your situation to help us process your request.

Request Refund

By doing this, your purchase will be canceled and you will no longer be able to access the product.

Review Information

Transaction Codes

Email

Refund Reason

Additional Comments

Request Refund

By doing this, your purchase will be canceled and you will no longer be able to access the product.

✓

Refund Approved!

Your refund request has been accepted successfully.

Your Refund Tracking Code

Important Information

Please save your tracking code for future reference. You can use this code or your purchase email to track your refund status at any time. Keep this information in a safe place as you may need it to follow up on your refund request.

Next Steps

Your refund will be processed within 10 business days.

The refund will be credited to your original payment method.

For more information, or if you wish to cancel your refund, please contact support.

Support Email:

support@prosperityroute.com

Transaction Codes

Email

Additional Comments